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Articles written by Shawn Devine

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 By Shawn Devine, Wsdot Communications    News    March 3, 2011

WSDOT and customer service vendor working to improve Good To Go! customer experience

SEATTLE – Upgrading the Good To Go! website and improving customer service are top priorities for the Washington State Department of Transportation (WSDOT). Customers have found it challenging to access and set up accounts since the new Good...

 
 By Shawn Devine, Wsdot Toll Division Communications    News    February 17, 2011

WSDOT updating new Good To Go! website in response to customer feedback

SEATTLE – Thanks to the feedback received, the Washington State Department of Transportation (WSDOT) is updating and improving the Good To Go! website. The new website for tolling, launched earlier this week, has received a number of...

 
 By Shawn Devine, Wsdot Toll Division Communications    News    February 15, 2011

WSDOT launches new Good To Go! passes and account sign-ups for SR 520 tolling

SEATTLE – Good To Go! passes for upcoming State Route 520 tolls are now available online, by phone and at two new customer service centers in Seattle and Bellevue. The Washington State Department of Transportation (WSDOT) also is deploying...

 
 By Shawn Devine, Communications Coordinator    News    February 10, 2011

WSDOT launches new Good To Go! passes and account sign-ups for SR 520 tolling

Washington Transportation Secretary Paula Hammond will join customers on Tuesday, Feb. 15, at an event launching new Good To Go! passes and account sign-ups for State Route 520 tolling. All-electronic tolling begins this spring on the SR 520...