Need emergency services? Dial 9-1-1 on your phone. Don’t text!
Washington state’s current 9-1-1 telephone service, including systems used in Snohomish County, is designed around voice communications only. Until planned upgrades are in place, Washington’s 9-1-1 system cannot deliver text data to 9-1-1 call centers around the state.
In Snohomish County, 9-1-1 service is provided by different agencies, including SNOCOM and SNOPAC, both emergency communication centers.
SNOPAC is a joint 911 call receiving and dispatch center formed in 1974. It serves more than 550,000 citizens in Snohomish County and deploys 13 police agencies and 23 fire agencies.
SNOCOM was formed in 1972 to provide emergency dispatch services for Brier, Edmonds, Lynnwood, Mountlake Terrace, Woodway and parts of unincorporated Snohomish County. Since then it has expanded services to include Mill Creek, Mukilteo and Snohomish County Fire District #1.
Together, the two centers handled more than 960,000 incoming 9-1-1 emergency calls in 2008.
For more information: SNOPAC - Tom Howell, executive director, 425-407-3907 SNOCOM - Debbie Grady, executive director, 425-775-5201 Snohomish County E9-1-1 Office - Laura Caster, E9-1-1 manager, 425-388-7017