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Investigators Ask Washingtonians to Speak Up about Elder Abuse

Published on Mon, Jul 26, 2010 by Chris Thomas

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TACOMA, Wash. - Relatives, friends and neighbors of older Washingtonians are being asked to take a closer look at the seniors' health and everyday living situations this month - and if something doesn't seem right, to speak up. July is "Adult Abuse Prevention Month" and last year, the Department of Social and Health Services received more than 14,000 reports of alleged neglect or mistreatment - although the agency estimates only one in five cases is reported.

Attorney Mike Fisher chairs the Nursing Home Litigation and Elder Abuse Section of the Washington Association for Justice. He urges people to share their concerns with those who have the authority to intervene if necessary.

"You need to be an advocate on that person's behalf; you need to be involved. You need to go visit them; you need to go check on the person who is caring for them. I think it always comes down to having family involved who are there, and paying attention and making sure the care is appropriate."

If the person is a nursing home resident, Fisher says complaints are critical because they help state investigators identify patterns at the facility that should be addressed. All too often, people keep quiet because they are embarrassed or worry about retribution, he says.

"People are in these facilities because they're dependent on somebody to care for them 24 hours a day, and they fear that if they make a report, or make a complaint, that they're somehow going to be retaliated against."

Fisher says it's important to be observant and ask questions. He suggests keeping notes about conditions, behaviors and conversations with older friends and relatives, as well as the names of nurses and caregivers. He also says visiting at random times will help give a clearer picture of what's going on.

"The family members sometimes just assume, 'Well, y'know, mom's getting sicker. She's lived a long life and she's here in this facility being taken care of by professionals - if there was a problem, they would do something about it.' There's a lack of recognition of the problem, up front."

Fisher points out that the people who know the older person best are also the ones best able to determine if complaints might be valid.

From financial exploitation to abuse and neglect, and even self-neglect, there is a statewide hotline to report concerns: 1-866-END-HARM (363-4276). The more information the caller is able to provide, the better investigators can determine how to help, Fisher says.