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Washington Healthplanfinder Receives More than 10,000 Applications since Oct. 1 Launch

 

October 8, 2013



Washington Healthplanfinder today announced more than 10,000 residents completed applications for health coverage since the marketplace opened on Oct. 1. Washington Healthplanfinder is the new way for Washingtonians to find, compare and enroll in health insurance and gain access to free or low-cost health coverage.

"The number of applications we've received is a strong start to our six-month open enrollment period," said Richard Onizuka, Chief Executive Officer for the Washington Health Benefit Exchange. "While we've seen a high level of initial interest, we know that many individuals will continue to shop and wait to purchase a health plan until much closer to the effective start of coverage on Jan. 1, 2014."

Website traffic and call center volumes continue to demonstrate a high demand for more information about receiving health coverage through Washington Healthplanfinder. The site has seen more than 837,000 total site visits and more than 2.5 million page views.

"Washington Healthplanfinder has been working well this first week and showing further improvements every day," said Dorothy Teeter, director of the Health Care Authority, which includes the Medicaid program. "It is clear that shoppers are able to navigate the system and secure health insurance coverage that fits their needs."

Updated numbers since the Oct. 1 launch include:

Web and Call Center Data

Unique Visitors

165,332

Total Site Visits

837,152

Page Views

2,725,138

Unique Page Views

2,023,610

Accounts Created

39,115

Call Center Volume

23,243

Average Call Center Wait Times

10 min 25 sec

Enrollments Completed

Qualified Health Plans

916

Medicaid Newly Eligible/Coverage Jan. 1

5,946

Medicaid/Immediate coverage

2,594

Total

9,452

Applications Completed*

Qualified Health Plans

10,497

 

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